GigaTech IT - Our Services

Our core IT support and service offerings

Support For Everyone, When You Need 'IT'

We offer mobile telephone numbers for quick and reliable 24/7 response, remote support tools and on-site callout.

Our service offerings include a comprehensive range of support services to suit all types of business and home users alike, all of which are available for you to leverage as and when required. we offer the same high level of service to all of our clients, regardless whether you have a single computer or are an established organisation with hundreds of workstations, devices and nodes.

Ad-Hoc Services

Many companies and home users feel they cannot justify or afford an I.T. support contract and deal with issues when they arise in order to save money. Other business do not like being tied down to contracts for a service that is only used as and when required. Our I.T. Department can offer hassle free, professional I.T. support without the expense of a contract on an ad-hoc basis.

As an Ad-Hoc support client, you will receive the same high level of service that contracted client's experience every day and you will be looked after by the same dedicated team of engineers. We offer rapid response support when you need it or a brain to pick for those applications that are baffling you. You will also have access to our many excellent solutions and tools, including special projects and consultations. Our team of experts can help you improve your I.T. infrastructure and safeguard the future of your business without you being tied down to a contract.

Contract Services

Keeping I.T. simple - Our I.T. Department keeps support simple and our payment plan is simple too. Choose how many hours of I.T. support you wish to purchase in advance from our price plan, and we will become the I.T. support company you thought you could never afford. Once the hours have been used simply purchase another block of hours, the more hours you purchase at one time the more cost affective they become.

Fully Tailored Support Contracts

We provide small to medium businesses with comprehensive I.T. Support solutions. Your Full I.T Support package could feature the following services:

  • Unlimited Onsite IT Services - for when an onsite presence is required.
  • Unlimited Telephone and Remote support - remote and telephone support for end users, including remote server support.
  • Unrestricted hardware and software support - Hardware and Software installation and configuration services. We will also assist with software licensing and hardware warranty issues.
  • Network monitoring - we monitor the key aspects of your network and servers. Our network monitoring solutions will alert us to potentional issues so we can proactively rectify them.
  • 2, 4 and 8 Hour technical response times, the choice is yours in or flexible contracts.
  • We can also provide 24/7 and premium 'Out of Hours' I.T. Services, which cater for incidents outside of normal business operating hours.

We offer competitively priced I.T. Support contracts and service plans. If you are unhappy with the cost or quality of your existing I.T. service provider then contact us for a no-obligation I.T. support proposal.

We specialise in supporting Small Business I.T. Networks. If you are an SME then we would like to the opportunity to become your I.T. Department. Contact us today via our contact page.

Emergency IT Support

Do you have an I.T. Emergency? Then we can help you. Unforeseen computer or network problems can have a devastating effect on your business. Something as simple as a failed network switch or a broken mouse can bring your entire network and other systems to a standstill. If an emergency happens then you need an I.T. Support company that has the resources to respond, FAST.

Our I.T. Department can provide emergency support services at short notice, we are alway on stand by. Our professional engineers are available to get you out of trouble, no matter what your I.T. related problem may be.

What's the catch?

There is no catch. You do not have to be an existing customer, we will gladly provide one-off support to anyone. There is no obligation or any pressure for you to take out a full support contract, although a lot of businesses have continued a working relationship with us after we assisted them for the first time!

Some of the many scenarios we are used to dealing with:

  • Windows Server related issues.
  • Hardware failure.
  • Firewall/router problems.
  • Internal network issues.
  • Virtual Private Network (VPN)/Internet connectivity problems.
  • Business critical Data backup and recovery.

Professional I.T. Support services.

GigaTech IT Ltd. is a Small I.T. Support company based in Swanley, Kent. Our team of engineers have a vast knowledge and a skill set that is second to none within the I.T. industry. There is no computer problem that we cannot fix and we have experienced just about every type of I.T. related scenario you could think you, from floods to fires.

Emergency Support services offered:

  • 2, 4 and 8 hour response times.
  • Rapid response on-site support engineers.
  • Telephone and remote Support.
  • Weekend response.

Contact us now for Emergency I.T. Support.

Professional help is only a phone call away. If you have an I.T. related emergency then speak with one of our engineers directly, our contact information can be found here, contact us.

Structured Network Cabling

Network design, installation & administration wether you want an additional run, a whole floor or your the whole block cabled.

  • CAT5e
  • CAT6 and CAT6a
  • Single/Multi-mode fiber
  • Floor/Wall mounted 19" cabinets and micro 8" cabinets
  • simlpe unmanaged desktop LAN swithes to Fully managed 10/100/1000 layer 3 with complex vLAN configurations
  • Wireless surverys, access point installation with RADIUS controled back end

What ever you need, our engineers can do it all! contact us for a no-obligation quotation.

We are a UK registered Limited computer support company, UK VAT registered and fully insured. See our Professional Indemnity Insurance details on our about us page.

Website Design

we create beautiful and stunning websites

Our Website Hosting Services information can be found in our Hosted Services pages

Applications and software programs written to your spec and requirments, from simple automation/data manulipation to full software devlopment.

Telephone Systems And Voice Over IP

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